Shipping
SHIPPING PROMOTION
Free worldwide shipping on all orders over $300
ORDER PROCESSING
Orders received during normal business hours (AEST) are processed for shipment within 24 hours. We start working on your order as soon as it is placed, so we are unable to make any changes or modifications to an order after it has been confirmed.
ORDER SHIPPING
Free standard shipping on all orders over $300
AUSTRALIA
|
Service |
Carrier |
Estimate |
Cost |
|
Standard |
AusPost |
2-3 Days |
8 |
|
Express |
AusPost |
1-2 Days |
12 |
USA, Hong Kong, Singapore, United Arab Emirates, New Zealand, Korea, Japan, Israel.
|
Service |
Carrier |
Estimate |
Cost |
|
Standard |
Post |
7-10 Days |
10 |
|
Express |
Post |
4-7 Days |
15 |
|
Express |
DHL |
3-4 Days |
20 |
OTHER INTERNATIONAL
|
Service |
Carrier |
Estimate |
Cost |
|
Standard |
Post |
7-10 Days |
10 |
|
Express |
DHL |
3-4 Days |
20 |
** Due to COVID-19 some carriers are experiencing delays, business day quoted.
DUTIES & TAXES (DDU SHIPPING)
We ship all international orders on a DDU (Delivery Duties Unpaid) basis. This means you may be required to pay additional tax and duty to your local customs office when your delivery arrives.
Duties and taxes are determined by the country to which items are shipped and vary from country to country. We recommend you contact your local customs authority to determine these costs prior to purchasing. These costs (where applicable) are the responsibility of the recipient to pay upon delivery and are not included in the product(s) price. Should you not pay any duties and taxes on arrival, and the item is returned to us, we will deduct the cost of the initial and return shipping from the amount we refund.
ORDER TRACKING
Once your order has been shipped, you will receive email confirmation with a tracking number, which will allow you to track the status of your shipment
RECEIVING YOUR ORDER
All deliveries must be signed for. Ensure someone will be available to sign for the delivery between 9 am and 6 pm.